Using Your Debit
Card - Protect Your Pin, Protect Your Money
This info
has been provided courtesy of the Interac Association and the Credit Union
Association of Canada
1. Use your hand or body to shield your PIN when you are conducting transactions
at an ABM/ATM or at the point-of-sale.
2. Never let your banking card out of your sight when conducting a transaction
at the point-of-sale. Always remember to take your banking card and transaction
record with you once your transaction is completed.
3. Regularly check your statements and balances to verify all transactions
have been properly documented. If entries do not accurately reflect transaction
activities, for example, if there are missing or additional transactions,
you should contact your financial institution immediately.
4. If your banking card is lost, stolen or retained by an ABM/ATM, notify
your financial institution immediately upon becoming aware of the problem.
5. Your banking card and PIN are the keys to your account(s). Never disclose
your PIN to anyone or you could be liable for losses. You are the only
person who should know it.
6. Memorize your PIN - it's your electronic signature. If you suspect
that someone knows your PIN, change it immediately or contact your financial
institution to cancel the card.
7. When selecting your PIN, never use obvious information. You could be
liable for losses if you create your PIN by using your telephone number,
date of birth, address or social insurance number.
8. Only conduct transactions when and where you feel secure. If anyone
tries to distract you, complete what you are doing and retrieve your card
before doing anything else. If you cannot retrieve your card, call your
credit union or bank immediately.
Debit card fraud is becoming increasingly common. Be aware of these points
so that you are not a victim.